Proudly Serving the Industry Since 2007

Claims for damaged merchandise and shortages must be reported immediately to TS Distributors and to the freight carrier if applicable. Please contact TS Distributors at 800-392-3655 for assistance with freight claims.

All returns are subject to a minimum 15% restocking charge and must be approved by a representative of TS Distributors within 30 days of purchase.

A returned goods authorization number must be obtained from TS Distributors prior to the return of goods. Please contact customer service at 832-467-5400 to obtain authorization number.

Please note:

  • Special order merchandise is not returnable.
  • Defective products under manufacturer’s warranty will be repaired or replaced at our option. Please see bill of sale for further warranty information.
  • Some open electronic products are not returnable.