CELEBRATING OUR 10th YEAR!
800-392-3655 Nationwide | Houston 832-467-5400 | Austin 512-717-3060 | Chicago 708-345-6660
7:30AM - 4:30PM CDT Se habla español

Claims for damaged merchandise and shortages must be reported immediately to TS Distributors and to the freight carrier if applicable. Please contact TS Distributors at 800-392-3655 for assistance with freight claims.

All returns are subject to a minimum 15% restocking charge and must be approved by a representative of TS Distributors within 30 days of purchase.

A returned goods authorization number must be obtained from TS Distributors prior to the return of goods. Please contact customer service at 800-392-3655 to obtain authorization number.

Please note:

  • Special order merchandise is not returnable.
  • Defective products under manufacturer’s warranty will be repaired or replaced at our option. Please see bill of sale for further warranty information.
  • Some open electronic products are not returnable.